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Lean Manufacturing Restructuring Program …

Lean manufacturing can play a role in enterprise restructuring by increasing the operational efficiency of the organization. Tracy Kershaw-Staley explores the opportunities that lie ahead for Rittal...

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Lean Manufacturing The Dell Front Office …

Dell’s lean manufacturing prowess finally shifts to the front office as it works to simplify its pricing model. … … “in dealing with Dell as a customer several years ago, I was dismayed that a company...

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Dell Lean Production Disadvantage?

Is Dell’s lean production system a disadvantage? It is, if customer service sucks. … … “Also, it can wait for a customer’s order before assembling a machine, which means it can operate with an...

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Business Process Improvement: Dell Six Sigma …

Dell reengineers its Australian supply chain with its propriety method of Six Sigma for business process improvement. … … “Dell uses a re-engineering technique it calls BPI (Business Process...

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Leadership: Six Sigma Roadmap

National Home Furnishings Association plans leadership symposium that will include excellence in Six Sigma. … … “Joseph Wexler, who helped create a Six Sigma Total Quality Management System involving...

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Dell Lean Discussed

[youtube=http://www.youtube.com/watch?v=gaA9GijmeEE&hl=en&fs=1]

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Customers feel effects of Dell quality defects

Dell employees enable systemic quality problems with faulty parts from electronics supplier.  … …   “Still, the employees tried to play down the problem to customers and allowed customers to rely on...

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Dell Failure Investigation Details

Dell discusses its manufacturing problems and the process it followed.  The company is committed to continuous improvement.  … …   “Dell suspended use of Nichicon capacitors after we discovered a...

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Defect reduction through misinformation

Dell’s low cost supply chain integrates misleading customer service to conceal equipment defects.  … …   “Dell had resisted informing many of its customers about the extent of the problem. Despite...

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Perspectives on the Dell assembly line

in Chennai, India where PCs and laptops are manufactured.

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